At KEEPER SLEEP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide to us, including:

* Full name
* Email address
* Telephone number
* Billing and shipping information
* Messages submitted through contact forms
* Customer support communications

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

* IP address
* Browser type
* Operating system
* Device information
* Language preferences
* Pages visited
* Time spent on pages
* Referring websites
* Cookie and analytics information

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2. How We Use Your Information

We may use your information to:

* Process and fulfill orders
* Deliver products and services
* Respond to inquiries and customer support requests
* Improve our website and customer experience
* Personalize website content
* Analyze website performance
* Prevent fraud and unauthorized activities
* Comply with legal obligations
* Send transactional communications related to your purchases
* Send marketing communications where permitted by law and with your consent where required

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3. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following legal grounds:

* Your consent
* Performance of a contract
* Compliance with legal obligations
* Our legitimate business interests that do not override your rights and freedoms

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4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating our business, including:

* Payment processors
* Shipping and logistics providers
* Website hosting providers
* Analytics providers
* Marketing service providers
* Customer support platforms

These providers process information only as necessary to perform services on our behalf or for their own independent purposes under their applicable terms.

We may also disclose information when required by law or to protect our legal rights.

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5. International Data Transfers

Your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, appropriate safeguards are implemented to protect personal information transferred internationally.

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6. Data Retention

We retain personal information only for as long as necessary to:

* Provide our services
* Fulfill contractual obligations
* Comply with legal requirements
* Resolve disputes
* Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

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7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

* Maintain website functionality
* Remember user preferences
* Improve website performance
* Analyze visitor behavior
* Support marketing activities where applicable

For more information, please refer to our Cookie Policy.

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8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Delete your personal information
* Restrict or object to certain processing activities
* Withdraw consent where processing is based on consent
* Request a copy of your personal information
* Lodge a complaint with the appropriate supervisory authority where applicable

We will respond to verified requests within the time required by applicable law.

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9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.

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10. Children’s Privacy

Our website is not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

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11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes.

Any updates will be posted on this page together with the revised Effective Date.

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13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us using the contact information available on our website.

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© 2026 KEEPER SLEEP. All rights reserved.